Most patients were paying a high income for their insurance and were often upset when their prescriptions required a $50 co-pay, or they had not met their $4,000 deductable and must pay for the entire cost out-of-pocket. Screaming, yelling, demanding things, or becoming rude won't help the situation. According to the Bureau of Labor Statistics (BLS), pharmacists perform a lot more than provide prescriptions to patients.
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